Previous incidents

April 2023
No incidents reported
March 2023
Mar 02, 2023
1 incident

haptic.gg temporarily unavailable, now resolved

Resolved Mar 02 at 02:03am HST

A suspected change in how our the frontend hosting vendor links the haptic.gg domain to our web application caused DNS records to no longer point to the correct IP addresses, resulting in a complete outage in our web application.

Our monitoring system caught the outage and alerted the engineer on-call. The cause was determined and a fix rolled out within 10 minutes of receiving the alert, and the problem was considered resolved at 15 minutes after the alert.

Game servers were not impact...

February 2023
No incidents reported